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Security, Privacy and Terms
Security, Privacy and Terms
Find out how we keep you protected
+2
12 articles in this collection
Written by
Adam Goodall,
James Campbell,
Eva
and 2 others
Protecting Money
Keeping my account/card safe
Some best practices about how to keep your money safe.
Written by
Adam Goodall
Updated over a week ago
Scams to watch out for when setting up a new payee
Here's an overview of the main bank transfer scams to be aware of, and how to protect yourself from becoming a victim.
Written by
Chiara
Updated over a week ago
Protecting your funds
Funds are held in a segregated account with Barclays bank, protected under the FCA's safeguarding rules.
Written by
Eva
Updated over a week ago
Protection Against Card Fraud
Learn about the controls and measures we have in place to prevent and protect against fraudulent use of your card
Written by
Eva
Updated over a week ago
Everything you need to know about the risk of fraud
How to protect yourself against fraud and what we're are doing about it
Written by
Steff
Updated over a week ago
Coconut and Chargebacks
Debit card purchases are protected through Mastercard's chargeback scheme.
Written by
Eva
Updated over a week ago
Privacy
Ensuring your privacy
We are committed to protecting and respecting your privacy.
Written by
Adam Goodall
Updated over a week ago
Security
Coconut and security
A deep dive into our security practices here at Coconut.
Written by
James Campbell
Updated over a week ago
Data
GDPR at Coconut
Do you have any questions about Coconut and GDPR?
Written by
Eva
Updated over a week ago
Coconut and GDPR
An update on the changes we've made for the new data protection regulations that came into force on 25th May 2018
Written by
Eva
Updated over a week ago
Data Requests
Making requests for the information we hold about you under GDPR
Written by
Adam Goodall
Updated over a week ago
Complaints
I want to raise complaint
Where to send complaints, how we'll handle them, and what to do if you're not satisfied.
Written by
Adam Goodall
Updated over a week ago