Security, Privacy and Terms

Find out how we keep you protected

15 articles in this collection
Written by Adam Goodall, Eva, Kayleigh and 1 other

About

About Coconut

The ultimate accounting and tax tool for self-employed people.

Written by Adam Goodall
Updated over a week ago

Downloading Coconut

Can I download Coconut if I'm not in the UK?

Written by Eva
Updated over a week ago

How to Refer a Friend

Refer your friends to both get a month free on Coconut!

Written by Eva
Updated over a week ago

Subscriptions

Price Plans for Coconut

Where to find details on our price plans

Written by Adam Goodall
Updated over a week ago

Cancel My Subscription

If you're thinking of leaving us, here's how you can cancel your subscription

Written by Adam Goodall
Updated over a week ago

Current Account Users (Legacy)

Continuing to Use Coconut for Accounting and Tax

How to continue to use Coconut for accounting and tax without a Coconut current account

Written by Eva
Updated over a week ago

Payments & Refunds Sent to Closed Coconut Current Accounts

Now that we've closed all current accounts, what happens to payments accidentally sent to closed Coconut current accounts?

Written by Kayleigh
Updated over a week ago

Closing My Account

We closed all Coconut current accounts on 30th June 2022

Written by Eva
Updated over a week ago

Privacy

GDPR at Coconut

Do you have any questions about Coconut and GDPR?

Written by Adam Goodall
Updated over a week ago

Data Requests

Making requests for the information we hold about you under GDPR

Written by Adam Goodall
Updated over a week ago

Security

Truelayer

We use Truelayer to securely connect your current accounts and credit cards to Coconut.

Written by Eva
Updated over a week ago

Is Coconut and Open Banking Safe?

Is connecting my bank account(s) to Coconut safe?

Written by Steff
Updated over a week ago

Data Security at Coconut

A deep dive into our security practices here at Coconut.

Written by Adam Goodall
Updated over a week ago

Complaints

I Want to Raise a Complaint

Where to send complaints, how we'll handle them, and what to do if you're not satisfied.

Written by Adam Goodall
Updated over a week ago

Get in Touch

Getting Help

Contacting our support team if you need anything

Written by Adam Goodall
Updated over a week ago