Coconut

I am having problems connecting my Virgin Money bank or credit card account.

Through Open Banking Coconut gains secure read-only access to your bank statements

Connecting Your Accounts to Coconut

What is Open Banking and why do I need it?

What Is Open Banking?

Instructions and visuals on how-to connect your account

How to Connect Your Account(s) to Coconut

Connect accounts from over 25 different UK current account and credit card providers

Banks and Credit Cards That Are Supported

I would like to disconnect one of my accounts from Coconut & delete the data held.

Disconnecting Accounts From Coconut

Periodically you will need to re-authenticate your bank connection

Refreshing My Bank Connection

If your bank isn't on the list of supported bank, you can request it here.

Request a Bank Integration

Open Banking

What to do if your app isn't loading older transactions

My Transactions Aren't Loading

Tips if you're struggling to connect your Santander account to Coconut

Issues Connecting Santander

Tips if you're struggling to connect your Barclays or Barclaycard accounts to Coconut

Issues Connecting Barclays or Barclaycard

Tips if you're struggling to manage your Starling accounts in Coconut

Starling Bank Personal and Business Accounts

Troubleshooting

Back to Main Site

Find answers and get help from Intercom Support and Community Experts

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