Managing your Current Account & Card

Finding your account details, account access and more

13 articles in this collection
Written by Adam Goodall and Eva

Your current account

Where do I find my account details?

Finding your sort code and account number

Written by Adam Goodall
Updated over a week ago

Do I have a credit limit?

We're not a bank, so we don't offer credit

Written by Adam Goodall
Updated over a week ago

Can I switch to a Limited Company account?

If you're a sole trader, here's how you can make the switch

Written by Adam Goodall
Updated over a week ago

My account is locked, what should I do?

Chat to our team for help.

Written by Adam Goodall
Updated over a week ago

How do I close my account?

Written by Eva
Updated over a week ago

Getting a bank statement

Export your data to CSV, OFX or PDF

Written by Adam Goodall
Updated over a week ago

Where can I find my account number and sort code?

Check in the card drawer in the app, plus they're printed on your card.

Written by Adam Goodall
Updated over a week ago

How do I pay into my account?

Pay by bank transfer to your account number and sort code.

Written by Eva
Updated over a week ago

Your Debit Card

Where can I find my PIN?

Get your PIN straight from your Coconut app

Written by Adam Goodall
Updated over a week ago

How do I change my PIN?

Change your PIN at most UK ATMs.

Written by Adam Goodall
Updated over a week ago

I’ve lost my card! What do I do?

Block it in the app straight away, and order a replacement.

Written by Adam Goodall
Updated over a week ago

How do I activate my Coconut card?

Just enter the last 4 digits on the card into the app.

Written by Adam Goodall
Updated over a week ago

Accessing your Account

I’ve lost my phone! What do I do?

Get in touch with us immediately so we can help keep your account safe.

Written by Adam Goodall
Updated over a week ago