Managing your Current Account & Card

Finding your account details, account access and more

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17 articles in this collection
Written by Adam Goodall, Eva, Steff and 1 other

Your current account

Vaults

Saving for tax with your current account

Written by Steff
Updated over a week ago

Current Account and Card Limits

Account maximum balance and payment limits

Written by Chiara
Updated over a week ago

Finding my account details

Finding your sort code and account number

Written by Adam Goodall
Updated over a week ago

Credit limit

We're not a bank, so we don't offer credit

Written by Adam Goodall
Updated over a week ago

My account is locked

Chat to our team for help.

Written by Adam Goodall
Updated over a week ago

Closing my account

Are you thinking of closing your Coconut current account, or removing your linked bank accounts from the app?

Written by Eva
Updated over a week ago

Exporting my account statements

Export your data to CSV, OFX or PDF

Written by Adam Goodall
Updated over a week ago

Finding my account number and sort code

Check in the card drawer in the app, plus they're printed on your card.

Written by Adam Goodall
Updated over a week ago

Paying into my account

Pay by bank transfer to your account number and sort code.

Written by Eva
Updated over a week ago

Your Debit Card

Declines

Why is my card being declined?

Written by Steff
Updated over a week ago

Card Delivery

How long will it take for my card to arrive?

Written by Steff
Updated over a week ago

Finding my PIN

Get your PIN straight from your Coconut app

Written by Adam Goodall
Updated over a week ago

Changing my PIN

Change your PIN at most UK ATMs.

Written by Adam Goodall
Updated over a week ago

I’ve lost my card

Block it in the app straight away, and order a replacement.

Written by Adam Goodall
Updated over a week ago

Activating my Coconut card

Just enter the last 4 digits on the card into the app.

Written by Adam Goodall
Updated over a week ago

Accessing your Account

Exporting my account statements once I've closed my Coconut current account

How to get your Coconut current account statement and receipts once your account is closed

Written by Eva
Updated over a week ago

I’ve lost my phone

Get in touch with us immediately so we can help keep your account safe.

Written by Adam Goodall
Updated over a week ago