Making and Receiving Payments

Making bank transfers, card payments, Direct Debits, cash and more

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22 articles in this collection
Written by Adam Goodall, Eva, and Russell Dias
Card Payments

Is my card accepted everywhere?

Pretty much anywhere you see the Mastercard logo.
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Written by Adam Goodall
Updated over a week ago

Are there any restrictions on card purchases?

There are some restrictions to help protect our customers from fraud.
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Written by Adam Goodall
Updated over a week ago

What are the limits for purchases on my Coconut card?

To help protect you from fraud, we have certain limits in place. Check out this article for more details.
Eva avatar
Written by Eva
Updated over a week ago

Getting around with Coconut and Uber

Tips for using your Coconut card to pay for Uber rides
Eva avatar
Written by Eva
Updated over a week ago

What is the FX/conversion for card spend overseas?

We use the Mastercard rate to calculate conversion from GBP when you spend using your Coconut card
Eva avatar
Written by Eva
Updated over a week ago

Can I share my card details directly with a merchant to complete my purchase?

Sharing your card details with a merchant for them to complete a purchase on your behalf
Eva avatar
Written by Eva
Updated over a week ago

How does a Chargeback work?

I'd like to dispute a transaction
Eva avatar
Written by Eva
Updated over a week ago

I don't recognise this transaction

Unfamiliar transaction? If you think you've been a victim of fraud, get in touch with us.
Eva avatar
Written by Eva
Updated over a week ago

I'd like to dispute a transaction

If there's a transaction you'd like to dispute, get in touch!
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Written by Eva
Updated over a week ago

My card PIN's blocked, now what?

Head to an ATM that offer PIN unblock services
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Written by Adam Goodall
Updated over a week ago