Making and Receiving Payments

Making bank transfers, card payments, Direct Debits, cash and more

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24 articles in this collection
Written by Adam Goodall, Eva, Russell Dias and 1 other
Card Payments

Card acceptance

Pretty much anywhere you see the Mastercard logo.
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Written by Adam Goodall
Updated over a week ago

Restrictions on card purchases

There are some restrictions to help protect our customers from fraud.
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Written by Adam Goodall
Updated over a week ago

Limits for purchases on my Coconut card

To help protect you from fraud, we have certain limits in place. Check out this article for more details.
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Written by Eva
Updated over a week ago

Getting around with Coconut and Uber

Tips for using your Coconut card to pay for Uber rides
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Written by Eva
Updated over a week ago

FX/conversion for card spend overseas

We use the Mastercard rate to calculate conversion from GBP when you spend using your Coconut card
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Written by Eva
Updated over a week ago

Sharing my card details directly with a merchant to complete my purchase

Sharing your card details with a merchant for them to complete a purchase on your behalf
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Written by Eva
Updated over a week ago

Requesting a Chargeback

I'd like to dispute a transaction and want to know what Chargebacks are and how they work
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Written by Eva
Updated over a week ago

I don't recognise this transaction

Unfamiliar transaction? If you think you've been a victim of fraud, get in touch with us.
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Written by Eva
Updated over a week ago

I'd like to dispute a transaction

If there's a transaction you'd like to dispute, get in touch!
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Written by Eva
Updated over a week ago

My card PIN's blocked

Head to an ATM that offer PIN unblock services
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Written by Adam Goodall
Updated over a week ago