You can request to opt your details out of being checked when someone else tries to pay into your Coconut account. If you choose to do this, anyone making a payment to you will receive a message warning them that your details couldn't be checked. If you decide to opt out of Confirmation of Payee you’ll still be able to use it when you send a payment to another account.

Confirmation of Payee has been introduced to help prevent fraud and the instances where payments go to the wrong account by mistake. You can read more about Confirmation of Payee here.

If you still wish to opt out, please fill out this form. The team will review your request and get in touch with you.

If you opted out of Confirmation of Payee in the past and wish to opt back in, please fill in this form. The team will get in touch with you as soon as this is done.

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