To help keep your money safe, there are a few types of transaction that you can't do on your Coconut card. This helps us to deter fraudulent use of the service.

Here's a list of  purchase types that you won't be able to make with your card:

  • Automated fuel dispensers - you can't use your card at the pump, but you can still pay for fuel at the cashier's till
  • Massage parlours
  • Dating and escort services¬†
  • Certain money transfers/products
  • Online 'bookies' / gambling merchants
  • 'Manual' purchases - e.g. sharing your card details over the phone for the merchant to enter themselves. More info here.

If you have any specific questions before you make a purchase, please get in touch and we'll try and help as best we can. 

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